Privacy Policy

PLEASE READ THE PRIVACY POLICY BELOW CAREFULLY PRIOR TO USING THE SOFTWARE

1. Overview

Find My Services, LLC d.b.a. GETBIG.IO (“GETBIG.IO,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://getbig.io or https://app.getbig.io, or otherwise use our platform, as further described in our Terms of Service.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the platform. By accessing or using the platform, you agree and consent to this Privacy Policy.

GETBIG.IO may change this Privacy Policy at any time, at its discretion. Your continued use of the platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the GETBIG.IO Terms of Service. The services we provide are part of the platform and are described further in the Terms of Service.

2. The Types of Information That GETBIG.IO Collects About You and How We Collect Information

GETBIG.IO may collect two types of information from you when you visit the platform:

Personal Information – Data that may personally identify you, such as your name, email address, employer, job title, department, and telephone number.Non-Personal Information – Data about you that does not specifically identify you.

We collect information:

Directly from you when you provide it to us (e.g., account creation, newsletters, purchases, or service requests).

From third parties, such as marketing partners, data vendors, and social media platforms.

Automatically, as you navigate through the platform (e.g., cookies, pixel tags, and analytics tracking).

For more details on our use of cookies, please read our Cookies Policy

3. How GETBIG.IO Uses Your Personal Information

We use your Personal Information for the following purposes:

To provide and improve our services – This includes offering personalized content, troubleshooting issues, and updating the platform.

For business operations – This includes billing, compliance, fraud monitoring, and legal obligations.

For communication – To provide customer support, respond to inquiries, and send marketing materials.

For advertising and marketing – To provide relevant content and track campaign effectiveness.

For security – To detect and prevent fraud or security threats.

4. How GETBIG.IO Protects Your Information

We implement reasonable administrative, technical, and organizational security measures to protect your Personal Information. However, no data transmission or storage system can be guaranteed as 100% secure. If you believe your account security has been compromised, contact us immediately at [email protected].

5. When GETBIG.IO Shares Your Information

We may share your Personal Information:

With affiliates, vendors, and service providers who assist in delivering our platform services.

For advertising and marketing in accordance with your preferences.

To comply with legal obligations or protect against fraud, security risks, or legal claims.With your consent, when applicable. We do NOT sell your Personal Information for monetary compensation.

6. Information from Children

Our platform is not intended for anyone under 18 years of age. We do not knowingly collect data from children. If you believe we have received information from a child under 18, please contact us at [email protected] so we can delete the data.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your Personal Information, including:

Access and correction – You may request access to or correction of your data.

Deletion – You may request that we delete certain data.

Marketing preferences – You can opt out of marketing emails at any time.

To exercise your rights, contact us at [email protected].

8. International Compliance

If you are in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, your Personal Information is processed in compliance with the General Data Protection Regulation (GDPR). If applicable, you may have rights to:

Object to processing.

Request data portability.

Withdraw consent at any time.

For more details, contact [email protected].

9. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature, but our platform does not currently respond to DNT signals.

10. California, Colorado, Connecticut, Utah, and Virginia Privacy Rights

Residents of California, Colorado, Connecticut, Utah, and Virginia have specific rights under state privacy laws, including the California Consumer Privacy Act (CCPA).

GETBIG.IO does not sell Personal Information.

You may request access to, correction of, or deletion of your data.

If we deny a request, we will explain why.

To exercise these rights, contact us at [email protected].